Review Automation
Never Miss a Review Again
Collect customer feedback across all platforms, respond with AI-powered personalized messages, and manage your online reputation automatically. Our Automated Customer Feedback system helps you turn every review into an opportunity.
How It Works
- Monitor reviews from Google, Yelp, Facebook, and more.
- AI analyzes sentiment and crafts personalized responses.
- Respond in your brand voice within minutes, 24/7.
- Track trends and insights from customer feedback.
Key Benefits
- Respond to reviews faster than your competitors.
- Improve your online reputation and star ratings.
- Save hours per week on manual review management.
- Turn negative feedback into opportunities to improve.
What's Included
- Multi-platform monitoring (Google, Yelp, Facebook, TripAdvisor).
- AI-powered response generation in your brand voice.
- Sentiment analysis and review insights dashboard.
- Automated review request campaigns via SMS/email.
Implementation Timeline
- Discovery (Days 1-2): Identify review platforms, brand voice, and response guidelines.
- Setup (Days 3-5): Connect review platforms and configure AI response templates.
- Training (Days 6-7): Fine-tune AI responses and test with historical reviews.
- Launch (Day 8): Go live with automated monitoring and response system.
Tech Stack & Integrations
We integrate with the platforms your customers use:
- Review Platforms: Google My Business, Yelp, Facebook, TripAdvisor, Trustpilot.
- AI Engine: Claude Haiku for natural, conversational responses.
- Notifications: Email, SMS, and Slack for review alerts.
- Analytics: Custom dashboards for sentiment tracking and insights.
Need a custom integration? Our flexible API can connect to any review platform or CRM system.
Ready to transform your online reputation?
Our team will help you launch an Automated Customer Feedback system that turns reviews into your competitive advantage.
Schedule Your Strategy Session