Conversational Scheduling

Book Appointments Around the Clock

Our WhatsApp and SMS AI Booking System gives your customers a friendly, instant way to schedule appointments any time of day. It handles availability checks, confirmations, reminders, and rescheduling without tying up your team.

AI booking conversation illustration

How It Works

  • Customers start a conversation via WhatsApp or SMS—no app download needed.
  • AI assistant answers questions, gathers details, and recommends open slots.
  • The system writes bookings to your calendar and sends branded confirmations.
  • Automated reminders and follow-ups reduce no-shows and cancellations.

Key Benefits

  • Deliver frictionless 24/7 scheduling on the channels your customers already use.
  • Reduce front-desk workload by automating repetitive coordination tasks.
  • Maintain accurate calendars with real-time sync across multiple team members.
  • Increase conversion rates with instant, personalized responses day or night.

What’s Included

  • WhatsApp Business (or Twilio SMS) messaging orchestration.
  • AI scheduling workflows trained on your services, staff, and availability.
  • Calendar integration with Google Calendar, Outlook, Cal.com, or custom apps.
  • Reminder and follow-up sequences with optional two-way confirmations.

Implementation Timeline

  1. Discovery (Days 1-2): Document services, booking rules, and staff availability.
  2. Configuration (Days 3-5): Connect calendars, messaging channels, and CRM.
  3. Conversation Design (Days 6-8): Craft AI scripts for FAQs, scheduling, and follow-ups.
  4. Launch & Optimization (Days 9-10): Conduct live tests, roll out reminders, and fine-tune.

Tech Stack & Integrations

We utilize proven scheduling components with AI-native messaging workflows:

  • Messaging: Twilio WhatsApp/SMS, Textline, MessageBird, or Meta Business.
  • Scheduling: Google Calendar, Outlook, Calendly, Cal.com, or custom API.
  • Automation: Zapier, Make.com, or n8n orchestrating multi-step workflows.
  • Data & compliance: Secure CRM integrations with audit-ready logging.

All deployments include compliance with WhatsApp Business policies and carrier guidelines to protect your deliverability.

Let your customers book themselves in minutes.

Deploy an AI-powered booking concierge that delivers the same personal touch as your best team member—without the wait.

Talk with an Automation Specialist